Upon registration to Coolpic.io, you will be asked to provide your email address which are necessary to create your account. Our payment service provider might ask you for additional information when administering your payments for our services from your account (for example, location information for VAT purposes, etc.). To learn more about the way our payment service provider processes your data, please refer to its privacy policy (the link is provided upon request for your information).
Personal data processing when you contact us
We can be contacted by various means: – you can send us an email; – you can fill in an online contact form. In all these cases, we process your personal data for the purposes of responding to your inquiry and administering it.
By contacting us you consent to your personal data processing, therefore the legal basis for your data processing in this case is a consent.
Coolpic.io will use certain service providers (data processors) to process your personal data. Such data processors are: CRM software providers, email and email tracking service providers, payment services firms, web hosting companies and other service providers. In all cases, your personal data is disclosed only to the extent necessary for the provision of their services. We do not share your data with any third parties that are not our service providers. Our data processors are usually based in European Economic Area (EEA) and US. When choosing our service providers in US, we try to make sure that they are members of EU – US Privacy Shield Framework and are publicly committed to complying with mandatory EU privacy standards. In other cases where necessary, we make sure that our US-based data processors would comply with EU privacy standards by entering into agreements with standard data protection clauses adopted by the European Commission.
You have the following rights with respect to your personal data: – to get access to your personal data and related information about processing; – to demand to correct inaccurate data; – to demand to erase your personal data or restricting the processing of your personal data when there is a legal basis for that; – to demand to transfer your personal data to another data controller or provide it directly to you in a convenient format (on conditions set in the applicable law); – in cases where your personal data is processed on a consent basis, you have the right to withdraw your consent at any time; – to object to the processing of your personal data, if the processing is based on a legitimate interest (on conditions set in the applicable law); – to contact a relevant data protection authority of your habitual residence, place of work or of an alleged infringement and file a complaint, if you believe that your data is processed unlawfully. If you like to exercise any of the above-mentioned privacy-related rights, please contact us at ceo@coolpic.io